SHIPPING POLICY
On all credit card purchases, the BILLING and SHIPPING addresses must be on file with the bank/credit card company. It is the customer’s responsibility to call and add alternate shipping addresses with their credit card company. Exotic Inc recommends this being done before placing the order if the customer has any doubt about this.
• Orders that do not fill this requirement will be delayed or will not ship.
• A request can be made via email with phone call verification to change shipping method, but the change cannot be guaranteed based on time of order placed & corrected address supplied. Any added shipping expenses will automatically be charged on the same card that was used for the order.
• For the protection of the customer and Exotic Inc, all orders are shipped with signature required. Please make arrangements or be at ship-to address when packages are schedule to arrive. Exotic Inc cannot cover a second shipping charge if customer missed the first attempts at receiving product. If customer refuses or does not pick up product all cancellation & return policies apply.
• We cannot guarantee shipment outside of the country, it's up to the third party delivery services at the point of shipment. All payment types are subject to change. Please see our “Terms and Conditions” for more details.
Normal shipping rates apply to all products depending from where the product is shipped; the methods used are USPS or UPS. During the check out process there is an option to choose paid ground shipping (5-7 Business Days – in the United States), UPS 3-Day Select, UPS 2-Day Air, and UPS Next Day Air. Pricing is listed next to the shipping method. This price is based on the weight of the combined items in your shopping basket. Each product detail page displays normal ship times.